Delivery & Returns
Note that regular shipping times listed below do not apply during the Covid 19 period. We are still shipping our online orders regularly and adhering to all guidelines, but as couriers are experiencing significant backlogs some deliveries have taken up to 15 days in the current climate.
- UK Standard Delivery (3 – 5 working days): £3.99
- ROI Standard Delivery (3 – 5 working days): £5.00
- ROW Standard Delivery (Up to 7 working days): £12.99
Click and collect from Orlagh Maye Salon, 54 Union Street, Lurgan, Co Armagh, BT66 8EB – NOT AVAILABLE FROM 26TH DEC -8TH FEB 2021
FREE delivery when you spend over £65 (Only in UK)
All orders are processed and delivered on working days only (Monday – Friday, excluding bank holidays). Please expect delays during national lockdowns.
The following section details how our customers can return goods purchased from the website shopping cart and how refunds are calculated dependent on the cause for return.
Returns & Refunds
We hope that you love your order. However, if for any reason you are not entirely satisfied, you may return any product in its original condition for a full refund within 14 calendar days from delivery.
If you have not received your order then please contact us
If the products you receive are damaged or faulty in any way, or not what you originally ordered, we will be happy to exchange the products or offer you a full refund (excluding shipping costs). The customer is liable for the cost of returns. Please contact us to arrange this.
We will process the refund due to you as soon as possible and, in any case, within 14 calendar days of the day on which we received the returned products. We will refund you on the method used by you to pay.
We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.